Your brick and mortar space isn’t immune to poor experiences. In this case I should not have to get out of the car and walk up to your door just to learn that it’s locked and you’re closed for another hour.

Your store hours should be prominently displayed on your website and the outside of your building.

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imageIt was nice of this gentlemen to prove my point while I was writing this post

Jesse Friedman has been building websites for 18 years, and exclusively with WordPress since 2006. Since then Jesse has written several books, taught 100’s of students as a professor, and organized dozens of local meetups along with a few WordCamps. Jesse has spoken at tech conferences around the world including SXSW, HOW, Future events and many more. Jesse has consulted for a wide array of companies from small agencies to multi-billion dollar international companies. Today Jesse is a proud team member of Jetpack at Automattic, where he spends his time growth hacking and building strategic partnerships.

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